DELIVERY AND SHIPPING

  1. Shipping Methods
    We offer a variety of shipping methods to ensure your order is delivered safely and promptly. Available shipping methods include:
    FedEx, UPS, USPS, etc.
    International Shipping (applicable to international orders)
  2. Shipping Fees
    Shipping fees vary depending on the total order amount, shipping method, and delivery address. Specific fees will be displayed during checkout and confirmed by the customer.
  3. Processing Time
    All orders will be processed and shipped within 2 business days after payment is confirmed. Processing time may be delayed due to holidays or promotions.
  4. Shipping Time
    Shipping time depends on the selected shipping method and destination. Generally speaking:
    Domestic orders: Shipment will be arranged within 2 business days, with an estimated delivery time of 3-7 business days.
    International orders: Shipment will be arranged within 2 business days, with an estimated delivery time of 12-15 business days. Specific delivery time may vary depending on the destination and customs processing time.
  5. Shipping Confirmation
    Once your order has shipped, we will send a confirmation email with the tracking number and shipping carrier information. You can use the tracking number to check your order status in real time on the carrier’s website.
  6. Damage and Loss
    We are responsible for ensuring the safety of your products during shipment. If your product is damaged in transit or you do not receive it within the estimated delivery time, please contact our customer service team immediately. We will assist you in processing a damage claim or reissuing the product.
  7. Address Information
    Please ensure that you provide accurate shipping address information, including the recipient’s name, contact number, full address, and postal code. We are not responsible for delays or losses caused by incorrect or incomplete addresses.