At campquest.shop, we’re committed to providing you with high-quality outdoor gear and an exceptional shopping experience. If you’re not satisfied with your purchase, our refund policy is designed to ensure you can easily and confidently return your purchase.
Refund Policy
Return Period: You can request a refund within 14 days of receiving your purchase. Requests received after 14 days will not be processed.
Return Requirements: The product must be unused, in its original packaging, and with all original tags and accessories. We reserve the right to review the condition of the product.
Application Process:
Please contact us through our customer service email at kkhelp@campquest.shop with your order number and reason for return.
We will provide you with a return address and further instructions.
Refund Method: Once we receive and inspect your return, your refund will be processed within two business days and refunded to your original payment method.
Shipping Information: Return shipping is the customer’s responsibility unless the product you received is defective or incorrect. If the product is incorrect or damaged due to our error, we will cover the shipping costs.
Specialty Items: Certain specialty items are not eligible for refunds.
We hope you enjoy your shopping experience at campquest.shop. If you have any questions or need further assistance, please feel free to contact us. Thank you for choosing [website name], and we wish you happy outdoor adventures!